DOUBLE UP DAVESReturns & warranty
Clear terms before you buy.
Every device has its own condition and history. Dave will explain what applies before the handoff, so you know where you stand.
This is the standard policy for devices sold by Double Up Dave’s. Contact Dave if you have a question about a specific purchase.
Days to request a return
A straightforward return window.
Contact Dave within 14 days of purchase. The device must be returned in the same condition in which it was sold, along with every item that came with it.
Day limited warranty
Coverage for manufacturing issues.
The limited warranty covers manufacturing issues reported within 30 days of purchase. Dave will review the device and explain the next step.
What the policy means
Sold in its disclosed condition, backed by a clear conversation.
Used electronics can show age, wear, or prior use. Dave will talk through the condition of the device before the sale.
The return window and limited warranty do not cover damage that happens after purchase, or a device that is broken, lost, or stolen.
Good to know
A few practical answers.
What condition should the device be in?
A return needs to come back in the same condition in which it was sold. Please also bring back every item that came with it.
What does the limited warranty cover?
The 30-day limited warranty is for manufacturing issues with the device itself. It does not cover new physical damage, a broken device, loss, or theft.
How do I start a return or warranty question?
Contact Dave first. Share the device, purchase date, and what happened, then Dave will explain the next step for that specific device.
Have a device-specific question?
Not sure whether your issue is covered?
Start with the device and what happened. Dave will give you a straight answer.